ITIL

Implementing Metrics for It Service Management (ITSM Library) (ITSM Library Introduction Guide)
Implementing Metrics for It Service Management (ITSM Library) (ITSM Library Introduction Guide) (Paperback)
By David Smith

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ITIL V3 Foundations of IT Service Management; 7 Hour Audio Review Based on IT Infrastructure Library® for ITIL® v3 and ITIL; 7 Hours, 7 Audio CDs
ITIL V3 Foundations of IT Service Management; 7 Hour Audio Review Based on IT Infrastructure Library® for ITIL® v3 and ITIL; 7 Hours, 7 Audio CDs (Audio CD)
By Anditya Rao
 Capacity Management
Infrastructure as a Service: Capacity Management (Paperback)
By Navin Sabharwal
ITIL Foundation Exam Study Guide
ITIL Foundation Exam Study Guide (Kindle Edition)
By Liz Gallacher
EX0-101 ITIL Foundation Certification in IT Service Management (Version 3) Certification. 6 Month Pass Guarantee
EX0-101 ITIL Foundation Certification in IT Service Management (Version 3) Certification. 6 Month Pass Guarantee (CD-ROM)
By ITIL
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try ... Guide - Second Edition (The Art of Service)
ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - The How To Pass on Your First Try ... Guide - Second Edition (The Art of Service) (Paperback)
By Ivanka Menken
 Setting the Foundation for ITIL V3
A Basic Approach to ITIL Service Operation: Setting the Foundation for ITIL V3 (Paperback)
By James R. Persse

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